Blog 22/12/2015

In their 2015 Service Delivery Automation (SDA) Market Report, Everest Group recognized Softomotive as a Niche Champion technology vendor.

Everest Group writes: “Service Delivery Automation (SDA) has the potential to offer high value in terms of inorganic reduction in costs and quick implementation. Moreover, this value is realizable at a much lower risk as the system is non-invasive and easily remediable. As a consequence, many market participants, whether enterprises or business process services providers, are looking to take a plunge in this arena. However, SDA is a burgeoning market with technologies that are still relatively unknown to many potential buyers in terms of solution features, deployment models, supporting frameworks, and commercial aspects.

In this context, this report provides profiles of key SDA technology vendors and their products. This report complements the report titled “Service Delivery Automation (SDA) – The Story Beyond Marketing Messages and an Assessment of SDA Tools” which was published in December 2015. It provides further assessment of the technologies as part of Everest Group’s Feature, Implementation, and impacT (FIT) Matrix.”

You can download the report on Everest Group website here.

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