Support Import

FAQ

1. How is Active Directory used in ProcessRobot?

Active Directory can be used for User and Machine authentication, as well as resolving host names (via DNS). However, ProcessRobot can use Custom Authentication instead of the Active Directory for User and Machine authentication.

2. Do I need to create any users or groups in Active Directory?

Yes, but only if ProcessRobot will be used with Windows Authentication. In that case, ProcessRobot can use Active Directory to provide user authentication as well as attach software permissions to its various components. For example, for Sidebot we need to define the Active Directory user that the Sidebot will work along with. For Solobot we need to define an active directory computer in which we allow it to start as well as user credentials that it will use if we require it to auto login. We can then define additional AD users who will be able to perform specific tasks in ProcessRobot, like creating processes, viewing information from Dashboard etc.

3. What are the ProcessRobot Components?

FAQ_1.png

4. On which operating systems can ProcessRobot Server be installed on?

ProcessRobot Server can be installed on Windows 2008 or later. All the other components (Control Desk, Process Studio, Dashboard Viewer, Dashboard Designer, Sidebot and Solobot) can be installed on Windows 7 or later.

5. What are the minimum hardware requirements and what is the least amount of machines/VMs for a demo installation?

The absolute minimum setup scenario is 2 Virtual Machines. One will need to run Active Directory (if Windows Authentication will be used for User and Machine authentication), MS SQL Server Express, ProcessRobot Server, Control Desk, Process Studio, Dashboard Viewer, Dashboard Designer, and Sidebot. For this virtual machine, we recommend allocating at least 4GB of RAM and 40GB of storage (in total). The other virtual machine will just hold Solobot. For this virtual machine, we recommend allocating at least 2GB of RAM and 30GB of storage (in total). So theoretically we can have a working demo in any machine that can allocate 6GB of memory and 70GB of hard drive space to 2 Virtual Machines. Please keep in mind that this will not work in production as each component will most probably need its own machine for control and permissions delegation. Also, depending on the amount and type of workload the system requirements can change dramatically. You can find additional info in the Requirements for Components topic.

6. Which users can create/remove Users from the Control Desk?

Only users with the Administrator role can add or remove Users from the Control Desk.

7. How are user credentials stored in the Database?

User credentials are stored in the database using AES-256 bit encryption.

8. Can ProcessRobot Server access protected files and folders apart from the automatically created folders during installation?

ProcessRobot Server can access and edit protected files and folders only if the respective permissions have been added. You can find more information about permissions in the Configuring File and Folder Permissions topic.