Support Import

Get Case from Enate
Description:

This Action retrieves a Case from Enate.

getcasefromenate.png
Properties:

Enate Instance: 

Enter the variable that contains the Enate Instance you want to work with. You must have previously specified this variable in a Login to Enate Action.

Case GUID: 

Specify the unique identifier of the Case to retrieve.

Existing Packet Activity GUID: 

(Optional) Specify the unique identifier of an existing Packet Activity record.

Case: 

Enter a name for the variable which will store the retrieved Case.

Status Code: 

Enter a name for the variable which will store the returned status code.