Emergence: The Future of Operational Excellence

“New technologies such as AI and RPA, will radically transform business operations over the next decade,” says Diana Davis, Senior Editor at PEX Network and author of the report. “To truly harness these technologies companies will need to focus on doing things in better, faster, simpler and easier ways. That means that the successful businesses of the future will manage their processes as strategic assets. What you do and how you do it is next decade’s competitive advantage.”


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